POLÍTICA DE PRIVACIDAD Y PROTECCIÓN DE DATOS PERSONALES

Última actualización: 31 de diciembre de 2025

Bienvenido a mouyobox.com. La privacidad de nuestros usuarios es fundamental para nosotros. Esta política describe cómo Mouyobox Advertising Lab S.A.S. recopila, utiliza y protege su información de acuerdo con la Ley Orgánica de Protección de Datos Personales de Ecuador (LOPDP) y el Reglamento General de Protección de Datos (RGPD – UE 2016/679).

1. RESPONSABLE DEL TRATAMIENTO

  • Razón Social: Mouyobox Advertising Lab S.A.S.
  • RUC: 0993376875001
  • Representante Legal: Diana Carolina Sánchez Salcedo
  • Delegado de Protección de Datos (DPO): Ismael Rodolfo Castillo Lima
  • Correo electrónico:  customerdata@mouyobox.com
  • Dirección: El Condado, Guayas, Daule.

2. ¿QUÉ DATOS RECOPILAMOS?

Dependiendo de su interacción en el sitio web, podemos tratar:

  • Datos de contacto: Nombre, correo electrónico, teléfono (a través de formularios de contacto).
  • Datos técnicos: Dirección IP, tipo de navegador, ubicación geográfica aproximada y comportamiento de navegación (mediante cookies).
  • Datos de clientes: Información necesaria para la prestación de servicios publicitarios y facturación.

3. BASE LEGAL PARA EL TRATAMIENTO

Tratamos sus datos basándonos en:

  1. Consentimiento: Cuando usted acepta nuestras cookies o completa un formulario.
  2. Relación Contractual: Para ejecutar los servicios de publicidad contratados.
  3. Interés Legítimo: Para mejorar nuestros servicios y garantizar la seguridad del sitio web.

4. FINALIDAD DEL TRATAMIENTO

Sus datos serán utilizados para:

  • Gestionar consultas y solicitudes de información.
  • Enviar boletines informativos o comunicaciones comerciales (solo si dio su consentimiento previo).
  • Análisis estadístico y mejora de la experiencia de usuario en la web.
  • Cumplimiento de obligaciones legales y tributarias en Ecuador.

5. TRANSFERENCIAS INTERNACIONALES DE DATOS

Como agencia de publicidad, utilizamos herramientas tecnológicas (como Google Analytics, AWS o CRM internacionales) cuyos servidores pueden estar fuera de Ecuador. Mouyobox Advertising Lab S.A.S. garantiza que dichos proveedores cumplen con niveles de protección adecuados según los estándares de la Unión Europea y la normativa ecuatoriana.

6. PLAZO DE CONSERVACIÓN

Conservaremos sus datos personales solo durante el tiempo necesario para cumplir con la finalidad para la cual fueron recabados, o mientras exista una obligación legal de mantenerlos (normalmente hasta 7 años según normativa tributaria).

7. SUS DERECHOS (ARCO+)

Tanto la LOPDP como el RGPD le otorgan derechos que puede ejercer en cualquier momento:

  • Acceso: Saber qué datos tenemos de usted.
  • Rectificación: Corregir datos exactos o incompletos.
  • Cancelación/Supresión: Solicitar que eliminemos sus datos.
  • Oposición: Oponerse al uso de sus datos para fines específicos (ej. marketing).
  • Portabilidad: Recibir sus datos en un formato estructurado.
  • No ser objeto de decisiones automatizadas: Incluida la elaboración de perfiles.

Para ejercer estos derechos, envíe una solicitud a customerdata@mouyobox.com  adjuntando una copia de su identificación.

8. SEGURIDAD DE LA INFORMACIÓN

Hemos implementado medidas técnicas, administrativas y organizativas para proteger sus datos contra acceso no autorizado, pérdida o alteración, incluyendo protocolos de cifrado SSL y acceso restringido a la información.

9. COOKIES

Este sitio utiliza cookies propias y de terceros para mejorar la navegación. Usted puede configurar su navegador para rechazar todas las cookies, sin embargo, algunas funciones del sitio podrían no estar disponibles.

PRIVACY AND PERSONAL DATA PROTECTION POLICY

Last updated: December 31, 2025

Welcome to mouyobox.com. The privacy of our users is fundamental to us. This policy describes how Mouyobox Advertising Lab S.A.S. collects, uses, and protects your information in accordance with the Organic Law on Personal Data Protection of Ecuador (LOPDP) and the General Data Protection Regulation (GDPR – EU 2016/679).

1. DATA CONTROLLER

  • Business Name: Mouyobox Advertising Lab S.A.S.
  • Tax ID (RUC): 0993376875001
  • Legal Representative: Diana Carolina Sánchez Salcedo
  • Data Protection Officer (DPO): Ismael Rodolfo Castillo Lima
  • Email: customerdata@mouyobox.com
  • Address: El Condado, Guayas, Daule, Ecuador.

2. WHAT DATA DO WE COLLECT?

Depending on your interaction with our website, we may process:

  • Contact Information: Name, email address, and phone number (collected via contact forms).
  • Technical Data: IP address, browser type, approximate geographic location, and browsing behavior (collected via cookies).
  • Client Data: Information necessary for the provision of advertising services and billing purposes.

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

  1. Consent: When you accept our cookies or complete a contact form.
  2. Contractual Relationship: To execute the advertising services contracted by the client.
  3. Legitimate Interest: To improve our services and ensure the security of our website.

4. PURPOSE OF PROCESSING

Your data will be used to:

  • Manage inquiries and information requests.
  • Send newsletters or commercial communications (only if prior consent was provided).
  • Perform statistical analysis and improve the user experience on the website.
  • Comply with legal and tax obligations in Ecuador.

5. INTERNATIONAL DATA TRANSFERS

As an advertising agency, we utilize technological tools (such as Google Analytics, AWS, or international CRMs) whose servers may be located outside of Ecuador. Mouyobox Advertising Lab S.A.S. ensures that these providers comply with adequate protection levels according to European Union standards and Ecuadorian regulations.

6. DATA RETENTION PERIOD

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as long as there is a legal obligation to maintain it (typically up to 7 years in accordance with tax regulations).

7. YOUR RIGHTS (ARCO+)

Both the LOPDP and the GDPR grant you rights that you may exercise at any time:

  • Access: To know what data we hold about you.
  • Rectification: To correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): To request the deletion of your data.
  • Objection: To object to the use of your data for specific purposes (e.g., marketing).
  • Portability: To receive your data in a structured and machine-readable format.
  • Automated Decision-Making: The right not to be subject to a decision based solely on automated processing, including profiling.

To exercise these rights, please send a request to customerdata@mouyobox.com attaching a copy of your identification document.

8. INFORMATION SECURITY

We have implemented technical, administrative, and organizational measures to protect your data against unauthorized access, loss, or alteration, including SSL encryption protocols and restricted access to information.

9. COOKIES

This website uses first-party and third-party cookies to improve your browsing experience. You can configure your browser to reject all cookies; however, some website features may not be available as a result.

PRIVACY AND PERSONAL DATA PROTECTION POLICY

Last updated: December 31, 2025

Welcome to mouyobox.com. The privacy of our users is fundamental to us. This policy describes how Mouyobox Advertising Lab S.A.S. collects, uses, and protects your information in accordance with the Organic Law on Personal Data Protection of Ecuador (LOPDP) and the General Data Protection Regulation (GDPR – EU 2016/679).

1. DATA CONTROLLER

  • Business Name: Mouyobox Advertising Lab S.A.S.
  • Tax ID (RUC): 0993376875001
  • Legal Representative: Diana Carolina Sánchez Salcedo
  • Data Protection Officer (DPO): Ismael Rodolfo Castillo Lima
  • Email: customerdata@mouyobox.com
  • Address: El Condado, Guayas, Daule, Ecuador.

2. WHAT DATA DO WE COLLECT?

Depending on your interaction with our website, we may process:

  • Contact Information: Name, email address, and phone number (collected via contact forms).
  • Technical Data: IP address, browser type, approximate geographic location, and browsing behavior (collected via cookies).
  • Client Data: Information necessary for the provision of advertising services and billing purposes.

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

  1. Consent: When you accept our cookies or complete a contact form.
  2. Contractual Relationship: To execute the advertising services contracted by the client.
  3. Legitimate Interest: To improve our services and ensure the security of our website.

4. PURPOSE OF PROCESSING

Your data will be used to:

  • Manage inquiries and information requests.
  • Send newsletters or commercial communications (only if prior consent was provided).
  • Perform statistical analysis and improve the user experience on the website.
  • Comply with legal and tax obligations in Ecuador.

5. INTERNATIONAL DATA TRANSFERS

As an advertising agency, we utilize technological tools (such as Google Analytics, AWS, or international CRMs) whose servers may be located outside of Ecuador. Mouyobox Advertising Lab S.A.S. ensures that these providers comply with adequate protection levels according to European Union standards and Ecuadorian regulations.

6. DATA RETENTION PERIOD

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as long as there is a legal obligation to maintain it (typically up to 7 years in accordance with tax regulations).

7. YOUR RIGHTS (ARCO+)

Both the LOPDP and the GDPR grant you rights that you may exercise at any time:

  • Access: To know what data we hold about you.
  • Rectification: To correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): To request the deletion of your data.
  • Objection: To object to the use of your data for specific purposes (e.g., marketing).
  • Portability: To receive your data in a structured and machine-readable format.
  • Automated Decision-Making: The right not to be subject to a decision based solely on automated processing, including profiling.

To exercise these rights, please send a request to customerdata@mouyobox.com attaching a copy of your identification document.

8. INFORMATION SECURITY

We have implemented technical, administrative, and organizational measures to protect your data against unauthorized access, loss, or alteration, including SSL encryption protocols and restricted access to information.

9. COOKIES

This website uses first-party and third-party cookies to improve your browsing experience. You can configure your browser to reject all cookies; however, some website features may not be available as a result.

PRIVACY AND PERSONAL DATA PROTECTION POLICY

Last updated: December 31, 2025

Welcome to mouyobox.com. The privacy of our users is fundamental to us. This policy describes how Mouyobox Advertising Lab S.A.S. collects, uses, and protects your information in accordance with the Organic Law on Personal Data Protection of Ecuador (LOPDP) and the General Data Protection Regulation (GDPR – EU 2016/679).

1. DATA CONTROLLER

  • Business Name: Mouyobox Advertising Lab S.A.S.
  • Tax ID (RUC): 0993376875001
  • Legal Representative: Diana Carolina Sánchez Salcedo
  • Data Protection Officer (DPO): Ismael Rodolfo Castillo Lima
  • Email: customerdata@mouyobox.com
  • Address: El Condado, Guayas, Daule, Ecuador.

2. WHAT DATA DO WE COLLECT?

Depending on your interaction with our website, we may process:

  • Contact Information: Name, email address, and phone number (collected via contact forms).
  • Technical Data: IP address, browser type, approximate geographic location, and browsing behavior (collected via cookies).
  • Client Data: Information necessary for the provision of advertising services and billing purposes.

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

  1. Consent: When you accept our cookies or complete a contact form.
  2. Contractual Relationship: To execute the advertising services contracted by the client.
  3. Legitimate Interest: To improve our services and ensure the security of our website.

4. PURPOSE OF PROCESSING

Your data will be used to:

  • Manage inquiries and information requests.
  • Send newsletters or commercial communications (only if prior consent was provided).
  • Perform statistical analysis and improve the user experience on the website.
  • Comply with legal and tax obligations in Ecuador.

5. INTERNATIONAL DATA TRANSFERS

As an advertising agency, we utilize technological tools (such as Google Analytics, AWS, or international CRMs) whose servers may be located outside of Ecuador. Mouyobox Advertising Lab S.A.S. ensures that these providers comply with adequate protection levels according to European Union standards and Ecuadorian regulations.

6. DATA RETENTION PERIOD

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as long as there is a legal obligation to maintain it (typically up to 7 years in accordance with tax regulations).

7. YOUR RIGHTS (ARCO+)

Both the LOPDP and the GDPR grant you rights that you may exercise at any time:

  • Access: To know what data we hold about you.
  • Rectification: To correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): To request the deletion of your data.
  • Objection: To object to the use of your data for specific purposes (e.g., marketing).
  • Portability: To receive your data in a structured and machine-readable format.
  • Automated Decision-Making: The right not to be subject to a decision based solely on automated processing, including profiling.

To exercise these rights, please send a request to customerdata@mouyobox.com attaching a copy of your identification document.

8. INFORMATION SECURITY

We have implemented technical, administrative, and organizational measures to protect your data against unauthorized access, loss, or alteration, including SSL encryption protocols and restricted access to information.

9. COOKIES

This website uses first-party and third-party cookies to improve your browsing experience. You can configure your browser to reject all cookies; however, some website features may not be available as a result.

PRIVACY AND PERSONAL DATA PROTECTION POLICY

Last updated: December 31, 2025

Welcome to mouyobox.com. The privacy of our users is fundamental to us. This policy describes how Mouyobox Advertising Lab S.A.S. collects, uses, and protects your information in accordance with the Organic Law on Personal Data Protection of Ecuador (LOPDP) and the General Data Protection Regulation (GDPR – EU 2016/679).

1. DATA CONTROLLER

  • Business Name: Mouyobox Advertising Lab S.A.S.
  • Tax ID (RUC): 0993376875001
  • Legal Representative: Diana Carolina Sánchez Salcedo
  • Data Protection Officer (DPO): Ismael Rodolfo Castillo Lima
  • Email: customerdata@mouyobox.com
  • Address: El Condado, Guayas, Daule, Ecuador.

2. WHAT DATA DO WE COLLECT?

Depending on your interaction with our website, we may process:

  • Contact Information: Name, email address, and phone number (collected via contact forms).
  • Technical Data: IP address, browser type, approximate geographic location, and browsing behavior (collected via cookies).
  • Client Data: Information necessary for the provision of advertising services and billing purposes.

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

  1. Consent: When you accept our cookies or complete a contact form.
  2. Contractual Relationship: To execute the advertising services contracted by the client.
  3. Legitimate Interest: To improve our services and ensure the security of our website.

4. PURPOSE OF PROCESSING

Your data will be used to:

  • Manage inquiries and information requests.
  • Send newsletters or commercial communications (only if prior consent was provided).
  • Perform statistical analysis and improve the user experience on the website.
  • Comply with legal and tax obligations in Ecuador.

5. INTERNATIONAL DATA TRANSFERS

As an advertising agency, we utilize technological tools (such as Google Analytics, AWS, or international CRMs) whose servers may be located outside of Ecuador. Mouyobox Advertising Lab S.A.S. ensures that these providers comply with adequate protection levels according to European Union standards and Ecuadorian regulations.

6. DATA RETENTION PERIOD

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as long as there is a legal obligation to maintain it (typically up to 7 years in accordance with tax regulations).

7. YOUR RIGHTS (ARCO+)

Both the LOPDP and the GDPR grant you rights that you may exercise at any time:

  • Access: To know what data we hold about you.
  • Rectification: To correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): To request the deletion of your data.
  • Objection: To object to the use of your data for specific purposes (e.g., marketing).
  • Portability: To receive your data in a structured and machine-readable format.
  • Automated Decision-Making: The right not to be subject to a decision based solely on automated processing, including profiling.

To exercise these rights, please send a request to customerdata@mouyobox.com attaching a copy of your identification document.

8. INFORMATION SECURITY

We have implemented technical, administrative, and organizational measures to protect your data against unauthorized access, loss, or alteration, including SSL encryption protocols and restricted access to information.

9. COOKIES

This website uses first-party and third-party cookies to improve your browsing experience. You can configure your browser to reject all cookies; however, some website features may not be available as a result.